Responsible Gaming

At lb99 Responsible Gaming — Keep the Fun Within Limits

Gaming is entertainment — it should never become a problem. lb99 is committed to giving you a safe, controlled, and enjoyable gaming experience.

18+ Only
Deposit Limit Control
Benefits of Self-Exclusion
24/7 Support
Responsible Gaming
lb99's Core Principles

What is responsible gaming and why does it matter

Responsible gaming or Responsible Gaming It means enjoying online games or betting in a way where you are always aware of your own limits. Gaming is a form of entertainment — it should never take control of your life.

At lb99, we believe that real entertainment happens when a player enjoys games freely, within their limits, and with full awareness. But when gaming turns into a habit or an addiction, it can cause serious harm to a person's personal, family, and financial life.

Awareness around online gaming and responsible betting in Bangladesh is still limited. Many people spend beyond their means or invest excessive time without fully understanding the risks. lb99 wants every one of our members Mindfully, Safely and Enjoyably Enjoy gaming.

Lb99's Core Principles

Gaming is for entertainment only. Winning and losing are both part of the game — but never bet beyond your means. lb99 is always here to keep your gaming safe.

lb99's commitment to Responsible Gaming

Lb99 is more than a gaming platform — we are committed to building a responsible community. Our Responsible Gaming Under this policy, we have taken the following steps to protect every member:

  • Age verification for every member — only Adults 18 and over can register
  • Set deposit, loss, and session limits with ease
  • Self-Exclusion Tool — Pause Your Account for a Set Period
  • Gaming Pattern Monitoring & Alert System
  • 24/7 Support Team — Here to Help with Any Issue
  • Regular responsible gaming information and awareness messages

We believe a happy and healthy player is lb99's best long-term member. That is why all our services are designed to put your well-being first.

Warning Signs of Problem Gaming

Gaming addiction often creeps up gradually — many people do not realize when entertainment has become a problem. If you notice any of the following signs in yourself, it is time to take action:

Placing increasingly larger bets in an attempt to recover losses

You want to stop playing but cannot — and feel restless when you try

Hide your gaming from family or friends

Gaming is affecting your work, studies, or relationships

Borrowing money beyond your means or dipping into savings to keep playing

See gaming as the only way to relieve stress

You feel bored or irritable when you are not gaming

Allowing yourself to play beyond a set time or budget

This Is Not a Weakness

Acknowledging a problem takes courage. If you notice the signs above, reach out to lb99's support team or seek professional help. We don't judge — we help.

lb99's Protection Tools

Lb99 puts you in control with a set of powerful tools you can use to manage your own gaming. These tools are completely free and available at any time:

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Decreasing a limit takes effect immediately; increasing one takes effect after 24 hours.

Loss limit

Once you have lost a set amount, your game will stop automatically. Protect yourself from financial loss.

Session Time Limit

Set how long you want to play in a single session. Once the time is up, the system will automatically log you out.

Cooling-Off Period

Take a gaming break lasting anywhere from 1 day to 6 weeks. No bets can be placed on your account during this time.

Self-Exclusion

Lock your account for a fixed period ranging from 6 months to 5 years. Once activated, it cannot be reopened early.

Reality check

Pop-up notifications will appear at set intervals — reminding you how long you've been playing and how much you've won or lost.

How to Activate These Tools

1
Log in to lb99

Log in to your account and click the profile icon in the top right corner.

2
Open Account Settings

Look for the "Responsible Gaming" option in your account settings.

3
Choose the tools you need

Deposit limit, session time, or self-exclusion — set whichever one you need.

4
Confirm

Save your changes. Some limits take effect immediately; others take effect after 24 hours.

10 golden tips for safe gaming

Follow these simple but effective tips to keep enjoying games on lb99 for the long run:

  1. Set your budget in advance: Decide how much you are willing to spend before you start playing. Treat this budget as an entertainment expense — losing it should not ruin your mood.
  2. Play for the fun of it, not just to win: Gaming can never be a source of income. See it as a way to have fun.
  3. Set a time limit: Do not play for long stretches without a break. Step away every hour, stretch, and drink some water.
  4. Don't play under the influence of alcohol or substances: Gaming becomes even more dangerous when your judgment is impaired.
  5. Don't Chase Your Losses: If you lose in a session, do not chase your losses by placing bigger bets — that is the biggest mistake you can make.
  6. Let your family know: Have an open conversation with your family about your gaming habits. Hiding it is a sign that something is wrong.
  7. Keep your account for your use only: Do not let anyone else use your account, and do not use someone else's account.
  8. Use Limit Tools: lb99's deposit, loss, and session limit tools are built for you — make use of them.
  9. Don't play when you're stressed: Do not turn to gaming as an escape from work stress or emotional difficulties.
  10. Don't hesitate to reach out for help: If you feel something is wrong — contact lb99 support or seek professional help right away.
Keep in mind

Responsible gaming doesn't mean quitting — it means enjoying yourself with awareness. Safe gaming is your right at lb99.

Self-assess — how safe is your gaming?

Be honest with yourself about your gaming habits. Answer the questions below on your own — if you answer "Yes" to more than 3, consider seeking help.

Self-Assessment Questionnaire

1

Do you frequently spend more than your set gaming budget?

2

Do you feel like you just have to play "one more round" even when you want to stop?

3

Have family or friends ever expressed concern about your gaming habits?

4

Is gaming getting in the way of work, studies, or time with family?

5

Do you keep placing bigger bets to try to win back what you've lost?

6

Do you feel restless, irritable, or low when you are not gaming?

7

Have you ever taken on debt or dipped into your savings because of gaming?

8

Do you feel like gaming is taking control of your life?

Understand Your Risk Level

0–2 "Yes" answersLow risk
3–4 "Yes" answersModerate risk
5–6 "Yes" answersHigh Risk
7–8 "Yes" answersNeed Urgent Help

Ways to Get Help

Admitting there's a problem is the first step toward change. If you or someone you know may be struggling with gaming addiction, consider the following support options:

Lb99 Support Team

Reach our support team any time, day or night. We're always available via live chat in the game lobby or by email.

Professional counseling

Seek help from a mental health professional or counselor. In Bangladesh, Kaan Pete Roi (01779-554391) and Moner Bondhu are trusted resources.

Talk to family and friends

Talk to the people close to you. They can offer the greatest support — standing by you with love, not judgment.

Activate Self-Exclusion

If you feel you need a break from gaming, use lb99's self-exclusion tool to temporarily deactivate your account.

Special Guidance for Parents

Lb99 strictly enforces an 18+ policy. Keeping minors away from gaming is not just a legal obligation — it is our moral responsibility. Parents can take the following steps:

  • On your device Parental controls Install software
  • Talk to your children about online gaming and responsible play Talk Openly
  • Keep your account login details out of reach of children
  • Stay informed about your child's online activities Stay informed
  • If you suspect a minor is using lb99 online gaming or betting — notify lb99 immediately
Minor Protection

If you believe a minor is using lb99, please contact us at [email protected]. We will take immediate action.

What Makes Us Different

At lb99 Responsible Gaming Why We Are Different

We back up our words with real action to keep you safe.

Strict Age Verification

Age verification is mandatory for every member at registration. No one under 18 is permitted to open an account under any circumstances.

Flexible limit controls

Deposit, loss, and session limits are all in your hands. You can lower them whenever you like — adjust everything at your own convenience.

Automated Alert System

If unusual gaming patterns are detected, the system automatically sends an alert and the support team will reach out to you.

Instant self-exclusion

Lock your account for a set period in just a few clicks. Once you decide, the system enforces it immediately — no delays.

Privacy & Data Protection

Your gaming data and personal information are fully protected. Details about your use of responsible gaming tools are never shared with third parties.

Awareness education

Responsible gaming information, tips, and resources are shared regularly to keep every member informed.

Frequently Asked Questions

About responsible gaming FAQ

Yes, Self-Exclusion on lb99 is fully enforced. Once activated, no one can access the account before the set period ends — not even you. This is genuine protection.

Lowering your limit takes effect immediately. However, increasing a limit takes effect after 24 hours — this delay is intentional, to prevent decisions made in the heat of the moment.

Yes, the World Health Organization (WHO) has recognized Gaming Disorder as a legitimate mental health condition. It is treatable, and with the right support, full recovery is possible.

Yes, your account balance remains completely safe during a self-exclusion or cooling-off period. Once the period ends, you can withdraw your funds as normal.

Not at all. These tools are here for your benefit. Using them has no impact on your account or privileges — in fact, they make your gaming experience healthier.

No, only the account holder can change these settings. If you have any concerns, contact the lb99 support team — we'll take the right steps.
Start safe gaming

Enjoy responsibly — Welcome to lb99

Register on lb99 today and enjoy a safe, fun experience using our responsible gaming tools.

Responsible Gaming Safe platform 18+ Only 24/7 Support

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