Lb99 Privacy Policy — How We Keep Your Information Secure

1. Introduction & Purpose

Lb99 (https://lb99.xyz) is one of Bangladesh's most trusted online gaming platforms. We are fully committed to protecting the privacy of our members. This Privacy Policy explains how lb99 collects, stores, uses, and — where necessary — shares your personal information.

We believe you have the right to know exactly what information we hold about you and how we use it. That is why this Privacy Policy is written in plain, straightforward language — so everything is clear and easy to understand.

The lb99 Privacy Policy is not just a formality — it is the foundation of trust between us and our members. Whether you are playing, making a deposit, or withdrawing funds, your personal information is protected to the highest standard at every step.

2. Information We Collect

Lb99 only collects information that is strictly necessary to operate our services. We never collect unnecessary or excessive personal data.

Information provided directly (at registration):

• Full name (as per national ID)
• Mobile number (linked to bKash / Nagad / Rocket account)
• Email address
• Date of birth (for age verification)
• Username and password

Automatically collected information:

• IP Address & Device Information
• Browser type and version
• Date and time of platform access
• Time spent on each page — session data
• Cookie & Local Storage Data

Transaction Details:

• Deposit and withdrawal history
• Game play records and betting history
• Bonus and promotion usage information

3. Purpose of Data Use

Lb99 uses your personal information only for specific, legitimate purposes. The table below clearly outlines what data is collected and how it is used:

Your data is never sold to advertisers or used beyond its original purpose.

4. Data Storage & Security

Lb99 uses industry-standard technology and protocols to keep your personal information secure. Our servers and databases are operated in accordance with the highest security standards.

Our security measures:

• SSL/TLS 256-bit Encryption: All data between your browser and our servers is encrypted
• Password hashing: Your password is never stored directly — only an encrypted hash is kept
• Firewall and DDoS protection: Servers are protected against external attacks
• Regular security audits: Regular security audits by third parties
• Limited Access: Only authorized staff can view your information
• Two-factor authentication (2FA): An additional layer of security for sensitive actions

Data retention period:

Your data is retained for as long as your account is active. After account closure, transaction records are kept for a set period (typically 5 years) as required by legal obligations.

5. Sharing Data with Third Parties

Lb99 does not sell your personal information to third parties. However, certain data may be shared in limited circumstances to keep our services running:

Circumstances under which data may be shared:

• Payment processors: bKash, Nagad, Rocket — only the minimum information needed to confirm your payment is shared
• Legal authorities: Assisting with official investigations in compliance with Bangladesh law
• Technology partners: Hosting and analytics providers for site operations — access limited to necessary data only
• Fraud prevention: Security service providers for investigating suspicious activity

All third parties we work with are contractually bound to uphold our privacy standards.

6. Cookie Policy

The lb99 website uses cookies — small text files stored in your browser that help improve the functionality of the site.

Cookie controls:

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain key features of the site to stop working.

7. Your Rights

As an lb99 member, you have certain important rights over your personal information. We fully uphold each of these rights.

Your rights:

• Right to know: You can find out what information we hold about you
• Right to Correction: You may request corrections to inaccurate or outdated information
• Right to erasure: You may request that data beyond what is required by legal obligations be deleted after your account is closed
• Right to restrict processing: You may request to restrict the use of your data for specific purposes
• Right to object: You may opt out of marketing communications

To exercise any of these rights, email us at [email protected]. We typically respond within 7 business days.

8. Protection of Minors

Lb99 is strictly an 18+ platform. We do not intentionally collect information from or provide services to anyone under the age of 18.

Date of birth is verified at the time of registration. If a minor creates an account using false information and this is discovered, the account will be immediately closed and all associated data will be deleted.

If you suspect your child is using lb99, please contact us immediately at [email protected]. We will act promptly.

9. Privacy Policy Updates

Lb99 reserves the right to update this Privacy Policy at any time. When changes are made, we follow the process below:

• The "Last Updated" date at the top of this page will change
• You will be notified via SMS or email to your registered mobile number for any significant changes
• Continued use of the platform after any changes constitutes acceptance of the updated policy

We recommend visiting this page regularly to stay informed about your rights and how your data is protected.

10. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. lb99's data protection team is always here to help.

For urgent matters, reach us directly via Live Chat on the game lobby page — our support team is available 24/7.